Last Updated: 2026-09-10
At Valid Games, we are committed to creating Games Where You Belong. In order to achieve our mission, we expect community members to adhere to the Valid Games Code, which is designed to ensure a safe, respectful, and enjoyable gaming environment.
By participating in our gaming community, you agree to adhere to this Valid Games Code. The Valid Games Code supplements and forms part of our Terms of Service. The Valid Games Code and other rules posted to our websites, apps, and games are not meant to be exhaustive. We reserve the right to modify them, as well as take appropriate disciplinary measures including temporary and permanent chat mutes, or account termination, regardless of whether a specific behavior is identified as inappropriate.
This section outlines what is expected of all community members, including behaviors to embrace, actions to avoid, and boundaries that must never be crossed. Follow the “Do’s” to contribute positively, respect the “Don'ts” to maintain a safe and welcoming environment, and adhere strictly to the “Never” rules to ensure the safety and trust of the entire community.
Players and community members should treat each other with kindness, respect, and fairness. This means interacting politely, listening to others' ideas without dismissing them, and avoiding any language or actions that could harm or offend. Players should do their best to help others when they have questions, promote inclusivity, and resolve disagreements calmly and constructively. Treat everyone as you'd like to be treated, and contribute to creating a positive and welcoming environment for all.
Players and community members should engage with the community in a way that fosters respect, inclusivity, and positivity. Be mindful of your words and actions, ensuring they uplift and support others rather than harm or exclude them. Share ideas constructively, celebrate diverse perspectives, and handle disagreements respectfully (yes, you can disagree). By contributing thoughtfully, you help create a welcoming space for everyone to connect and thrive.
Fair play means following the rules, treating everyone equally, and ensuring the community remains enjoyable for all. Avoid cheating, exploiting, or taking unfair advantages that undermine the experience for others. Respect the spirit of the game and encourage others to do the same. By committing to fairness, you help build a transparent, trustworthy, and positive environment where everyone can play, participate, and thrive.
To ensure we build communities where everyone belongs, we may take action against player accounts where a user has violated the Valid Games Code outside of one of our games or platforms. We will only do this (i) when we can directly link the off-platform behaviour to a Valid Games player account and (ii) only to the extent that such behaviour concerns any activity that (a) would or could involve the physical harm of others or that presents a risk of causing physical harm to others or (b) is toxic behaviour that affects other players or our community.
Valid Games is committed to maintaining a respectful and inclusive community. Any form of abusive or inappropriate behavior—including profanity, harassment, hate speech, intimidation, or offensive language—is strictly prohibited. These actions create an unwelcoming and hostile environment that goes against our mission to provide a safe and enjoyable space for all.
Prohibited Content Includes:
Respect others and help foster a positive environment. If in doubt, be kind and considerate.
Content that promotes real-world harm has no place in our community. This includes threats, illegal activities, child safety violations, impersonation of Valid Games staff, and other forms of harmful behavior that make our spaces unsafe or dangerous.
Prohibited Content Includes:
Your safety and the safety of others matter.
Our community thrives on positive engagement. Content that disrupts others' enjoyment, including spam, griefing, scamming, and the use of bots, interferes with fair and meaningful interactions and will not be tolerated.
Prohibited Content Includes:
Help us keep our community fun and engaging—be mindful of how your actions affect others.
Fairness is the foundation of our community. Exploiting bugs, using unauthorized or malicious software, or otherwise manipulating the game to gain an unfair advantage ruins the experience for everyone.
Prohibited Content Includes:
Play fair, respect the spirit of the game, and enjoy the challenge as it was meant to be.
Discussions of politics can be divisive and detract from the focus of our community - people play games to escape from reality. While respectful conversations are encouraged, inflammatory, coercive, or harmful political content is not permitted.
Prohibited Content Includes:
Keep discussions friendly and inclusive—our community is for gaming, not political debates.
Spreading false or misleading information, particularly on important topics such as current events or public health, creates confusion and distrust within the community.
Prohibited Content Includes:
We encourage informed, thoughtful discussions, but accuracy and responsibility are key.
Valid Games has a zero-tolerance policy for content that promotes, glorifies, or supports terrorism or violent extremism.
Prohibited Content Includes:
If you see something concerning, report it. Your actions can help keep our community safe.
The safety of minors is a top priority at Valid Games. Any form of child exploitation or grooming behavior is unacceptable. We employ a variety of systems and tools to protect young players.
Prohibited Content Includes:
If you're concerned about something you see, let us know by reporting it. We cooperate with law enforcement in tackling this offending.
We strive to create a supportive environment. Discussions about mental health, self-harm, disclosure of abuse, or any crises that could lead to harm of others, should be met with care and directed to appropriate resources rather than dismissed or encouraged.
If you or someone you know is struggling, please seek support or call emergency services for any immediate threat.
If you see behavior that violates these guidelines or makes someone feel unsafe, please report this in game. Our team is here to listen and address issues fairly and promptly. If you or someone else is in immediate danger or experiencing a crisis, contact emergency services or local authorities right away for help. Together, we can ensure the community remains a positive and welcoming space for everyone.
We use a number of methods, both proactive and reactive, to keep our community safe and enforce our Valid Games Code. This includes:
We take rule violations seriously to ensure a safe, respectful, and welcoming community for everyone. The action we might take is based on a range of factors, including the severity and type of violation.
This means minor violations may result in a warning or a short chat mute, while more serious or repeated violations could lead to longer temporary mutes, permanent chat mutes, or even a permanent ban. Each case is reviewed individually using all available information, including looking at the context of the chat.
“Our goal is to both protect the community and encourage positive play within all of our games.” Each case will be reviewed thoroughly, contextually, and fairly to ensure appropriate action is taken. If you feel that we have made a wrong decision, you can appeal this decision through our support centre.